If you are a business owner that is looking to outsource your janitorial work, you will be looking to hire a commercial janitorial service. The process is simple enough. You only need to call two or three cleaning companies, and they will want to do a walkthrough of your business to see how much cleaning will need to be done. Later, you will be given a quote for the job. However, there are many pitfalls to avoid when hiring a cleaning services company. The following are a few questions you should ask to avoid problems.
How long has the company been in operation?
This type of business has a low entry cost associated with it, and it is often tempting for people to start up a company without knowing the basics. You don't want your business to be a teaching environment for a new cleaning service. However, it is possible that a business is new but the person stating the business has many years working in the industry for another firm. This is fine. You are looking for experience in cleaning commercial buildings.
How are problems communicated?
This is one of the biggest issues that businesses have with any other companies. The biggest reason for failure is a lack of communication between the client and the janitorial company. Seldom is anyone around to communicate directly with the cleaning people, so you need a process by which you can explain an issue with the cleaning, along with any other problems that need to be resolved.
Are paper and plastic supplies included?
Most reputable companies will offer the option of having paper and plastic supplies included in the contract. This will mean that all toilet paper, facial tissues, paper towels and other products related to restrooms, break rooms or other rooms that are cleaned will be replenished.
Are projects included?
There are things that need to be cleaned on occasion, but not every day. This includes cleaning the carpets, scrubbing and waxing floors, or cleaning windows. If a janitorial service does not offer any of these services, you will need to hire a separate company to do this work.
When shopping for your first janitorial service, you want to have answers to several questions. Do they have a lot of experience doing this type of work? Do they have a process for communicating problems? You should also ask about what supplies they furnish and what special projects they offer. Finally, you should always remember to ask the obvious question about their employees being insured.